Logelite FAQs
General Company Information
Logelite specializes in search engine marketing, search engine optimization (SEO), social media marketing, and website design and development to help your business grow and succeed online.
With over 150 professionals bringing in their years of experience, our team specializes in digital marketing, website design, and development and works in collaboration to achieve the best results for your business.
Logelite has been at the forefront of digital marketing and web design/development services for over 10 years.
No, Logelite does not source any services from third-party providers. Our dedicated in-house team handles all aspects of your projects to maintain the highest quality and consistency.
No, we do not require you to sign any long-term contracts with us. All contracts are flexible, and you can terminate them at any time.
As our client, you can expect personalized solutions, innovative strategies, and a data-driven approach. Our team is dedicated to understanding your goals and delivering solutions that exceed your expectations.
Getting in touch with Logelite is easy! Use the contact form on our website or call us at +91-907-660-6339 to chat with our executives.
Process and Delivery
Our process begins with understanding you and what your business is all about. We ask about your background, past campaigns, short-term goals, long-term plans, and recurring challenges.
We start by performing market research to better grasp your competitors, industry trends, audience demographics, and consumer behavior. From here, we design a comprehensive plan that is guided by your objectives and includes clear strategies, timelines, and KPIs. After discussing them with you, we make all the required changes. We share all the creatives and content we make with you, and upon approval, the campaign goes live.
We continually refine and update the strategy based on real-time performance, trends, and feedback.
Yes, we do offer a free consultation where we connect to review your business, discuss your challenges and goals, suggest strategies that we could implement, review the approximate pricing rates and the time it would take to complete the project. You can ask all the queries before making your decision.
We take the time to get to know your business through in-depth meetings, questionnaires, and research. We'll dive into your goals, visions, challenges, unique value proposition, and any previous data that is possible. We also analyze your brand history, current market, competition, and positioning to find any gaps and opportunities.
Absolutely! You will have a dedicated account manager who will be your main point of contact throughout the process. They will guide you through the plan, keep you updated with the strategy, get your approvals, and provide regular updates.
We make it our priority to immerse ourselves in your brand, learning about its core values, elements, guidelines, and personality. Through a collaborative effort, we make sure that all the strategies speak directly to your audience and reflect a consistent identity throughout.
By merging our approach with your brand's vision, we craft campaigns that are true to your brand's essence.
It depends on the type and nature of the strategy we use. For advertising campaigns, we can have things up and running within 2 to 4 hours of the initial discussion and planning (which may change depending on the time it takes for the search engine to approve the ads).
Website design and development can take up to 15 days.
Services like SEO and social media optimization are slow and steady processes that take a bit more time, depending on your website's authority and the present reach of the social media accounts.
For seasonal and time-sensitive strategies, we first understand the specific event, holiday, or promotion you're targeting. We analyze past performances and audience behavior to identify what contributed to peak periods and design the strategy accordingly. Our approach will leverage urgency and adjust the budget to drive engagement where it matters the most.
We are open to working with your in-house marketing team based on certain terms, discussions, and the kind of collaboration you expect.
Pricing and Packages
Yes, we do offer customized packages based on the specific needs of our clients
No. We believe in complete transparency and charge only what is outlined in the quotation. However, there may be additional charges in certain situations, such as if the client requests services beyond the scope of the quotation or if unexpected expenses or errors occur.
Absolutely! You can start with a lower package and scale up to a higher package at any time based on your needs. However, in specific situations, our consent will be required.
Yes, we offer seasonal and festive discounts periodically. Additionally, long-term contracts may qualify for special discounts based on the agreement.
We accept a wide range of secure and legal payment methods, including Cash, Checks, Net Banking, Wallet Payments, and Cryptocurrency Payments.
If you have a specific preference, please contact our support team!
Yes, we typically require 50% of the total quoted amount to be paid in advance. However, for certain projects or specific situations, we may request 100% upfront.
Support and Maintenance
For paid marketing, we continuously monitor campaign performance and make adjustments as needed, always with the client's consent. Additionally, we provide regular reports to ensure complete transparency.
For design and development projects, once the work is delivered, we hand over all necessary credentials to the client and do not interfere with their project unless they request further assistance.
Yes, clients can pause a project any time they want.
Clients' feedback and requests are always our top priority. We have a dedicated team to address queries, act on feedback, and implement positive changes. When a client shares feedback, our team carefully analyzes it and makes the necessary adjustments as needed.
Yes! Logelite is always there to assist its clients.
We prioritize the security of clients’ digital assets and data by implementing advanced security measures at every stage of our processes. These include:
1. Data Encryption: Logelite uses advanced encryption protocols to protect sensitive data during storage and transmission.
2. Secure Hosting: Our websites and applications are hosted on secure in-house servers with regular security updates and monitoring to prevent unauthorized access.
3. Access Control: We follow strict access control policies, ensuring that only authorized personnel can access your data and digital assets.
4. Compliance with Standards: To safeguard your information, we adhere to industry best practices and compliance standards, such as GDPR and CCPA.
5. Backup Solutions: Regular backups ensure data integrity and quick recovery in case of unforeseen incidents.
6. Confidentiality Agreements: All team members are bound by confidentiality agreements, ensuring your data remains secure.
7. Ongoing Monitoring and Updates: We continuously monitor for vulnerabilities and promptly update systems to address potential threats.
Additionally, we are always open to make necessary adjustments for the better safety of clients’ digital assets.
Yeah, we do offer 24/7 client support for all kinds of queries and issues our clients have.
Our team is dedicated to helping clients achieve their objectives and consistently strives to deliver the best results. However, in rare circumstances where factors beyond our control may affect outcomes, we work closely with clients to address concerns.
Together, we explore solutions to mitigate potential losses and ensure their satisfaction to the best of our ability.
